Privacy Policy

Last Updated: 2 March 2024

This Privacy Policy describes how SimpleURL (we, our, or us) collects, uses, shares, and protects personal information obtained from users (you or users) of our Slack application (SimpleURL). We are committed to ensuring the privacy and security of your personal information. By using the App (SimpleURL), you consent to the practices described in this Privacy Policy.

What data is processed

When you use our app, the following data is processed:

  • Your personal information such as your name, email address and Slack username.
  • Business data from Slack while interacting with the app such as user profile, information related to your organization.
  • The information provided by you during interactions with the app.

We gather this information in order to customize your experience. By incorporating your name into our product and email, we can effectively respond to inquiries raised through Slack, handle billing matters, and provide a warm welcome.

How We Use Your Information

We use the collected information to provide, maintain, and improve the functionality of the App, including personalized features and customer support.

  • Personalizing Experience: We utilize your data to enhance your in-app experience through personalization and to improve overall functionality.
  • Request Responses: Your name and email help us respond to inquiries raised through channels like Slack.
  • Payment Processing: It handled directly by payment provider directly and in compliance with PCI standards.

You have the right to access and inquire about your personal data at any time. Feel free to reach out to us with any queries or concerns regarding your personal data contact@slackbooster.com

Information Sharing and Disclosure

  • Service Providers: We may share your personal information with third-party service providers who assist us in operating and maintaining the App, such as hosting providers. These service providers are bound by confidentiality obligations and are prohibited from using your information for any other purposes.
  • Compliance with Law: We may disclose personal information if required by law, regulation, or legal process. We may also disclose information in response to lawful requests from public authorities, including to meet national security or law enforcement requirements.

We do not sell your personal data. We handle and store your data with the utmost trust and safety.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. we have implemented comprehensive administrative policies and authentication mechanisms to ensure secure access and confidentiality. Our internal procedures and controls are designed to prevent unauthorized individuals from accessing your personal information. We restrict access to only authorized personnel who require it for legitimate business purposes. Furthermore, we regularly review and enhance our security measures to adapt to evolving threats and technologies. Our commitment to maintaining the confidentiality, integrity, and availability of your personal information is reinforced by ongoing training programs for our employees, promoting a strong culture of data protection and privacy.

Ensuring the security of your data is of utmost importance to us. That's why we take extensive measures to protect it. All data is stored on a highly secure server located in Frankfurt, Germany.

Data Deletion and Retention

we prioritize the privacy and security of your personal data. As part of our commitment to data protection, With relation to GDPR and adhering to stringent data safety standards, regardless of whether you are an EU or non-EU citizen.

If you would like to have your personal data deleted from our records, simply contact us at contact@slackbooster.com with your request. We will promptly process your deletion request and ensure that your data is securely deleted from our systems within 2 months. We take the necessary precautions to ensure that your personal information is completely and permanently removed from our databases.

We retain your personal data for as long as necessary to fulfil the purposes outlined in our privacy policy. However, in the event of account closure or prolonged inactivity, we have implemented a data retention policy. If your account remains inactive for a period of 12 months, we will take steps to securely delete your data from our systems. An account is deemed inactive if either the app is uninstalled or no active plan is available. This ensures that we only retain data for active and engaged users, promoting data minimization and privacy.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You may also have the right to object to processing and the right to data portability. To exercise these rights or for any privacy-related inquiries, please contact us on contact@slackbooster.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be effective upon posting on our website or within the App. By continuing to use the App after changes are made, you acknowledge and agree to the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at contact@slackbooster.com